MON - FRI 11am - 4pm CST

To place an order, simply browse our collection on our website and select the sunglasses you would like to purchase. Add them to your cart, proceed to checkout, and provide the necessary information, including your shipping address and payment details. Once your order is confirmed, you will receive an order confirmation email.

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options. Choose the payment method that is most convenient for you during the checkout process.

Please refer to your shipping confirmation email to track your order.

Yes, we offer international shipping to many countries. During the checkout process, you will be able to select your country for shipping. Please note that customs fees, import duties, and taxes may apply, and the customer is responsible for these charges.

Regrettably due to the ongoing Covid-19 pandemic, we do not accept exchanges or refunds at this time. Nevertheless, we are pleased to make any necessary changes to any order if need be. If you suspect your order has been misplaced in transit, please contact us via email: contact@ElXTheBrand.com(Provide your complete name, order number, and the email address you used to place the order).

Please reach out to contact@ElXTheBrand.com as soon as possible. We will do our best to accommodate your request however there is no guarantee that any changes can be made once an order is placed.

If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us by contact@ElXTheBrand.com. We strive to respond to inquiries promptly and provide excellent customer service.

Product details can be found on each product page but if you have further questions, please free to email us at contact@ElXTheBrand.com