Shipping Policy
We offer free shipping on all domestic orders over $100. For orders under $100, a flat rate shipping fee of $4.50 for standard shipping will be applied. Expedited: $9.50 flat fee (1-3 business days). For international orders, a flat rate shipping fee of $13 for standard shipping will be applied, but when you spend over $100 free shipping is applied. Expedited: $20 flat fee (1-3 business days). We aim to process standard shipping orders within 3-5 business days. Shipping times will vary depending on the destination.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Also allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
We use trusted couriers to ensure a safe and timely delivery. If you have any questions or concerns regarding the status of your order, please contact us.
El X. The Brand ships to addresses within the U.S., U.S. Territories, and Outside the U.S. addresses.
Return & Exchange Policy
Regrettably due to the Covid-19 pandemic, we do not accept exchanges or refunds at this time. Nevertheless, we are pleased to make any necessary changes to any order if need be.
If you suspect your order has been misplaced in transit, please contact us via email: contact@ElXTheBrand.com. Provide your complete name, order number, and the email address you used to place the order.
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